Use Idiomatic to Discover Emerging Trends Unlock Customer Insights Prioritize Product Keep an Eye on New Releases

Discover Emerging Trends

Skip the burdensome manual reviews that yield anecdotal and inaccurate views of your customer experience. Use Idiomatic to find out what’s really going on without bias and make data-driven decisions.
Idiomatic gave us the customer
voice insights we needed to
improve support operations
while eliminating the need for
manual reviews.
Joe Wang, Director of CX at Upwork
We've got loads of interest in the
Idiomatic data from across the
company! It's so exciting to see
Intercomrades' enthusiastic reactions
to the weekly reports.
Sian Townsend, Director of Research at Intercom

Unlock Customer Insights

Idiomatic provides the data you need to build support and awareness of the customer experience throughout your organization.

Prioritize Product

Instead of relying on tracking limited usage data, incorporate Idiomatic’s qualitative insights to better understand the full picture of what your customers want and why.
We basically have two timelines
in our company: pre-Idiomatic
(not useful) and post-Idiomatic
/ 2018 (what everyone uses).
Maggie, User Research at Instacart
Just wanted to take a minute to
let you know that the real time
data has been really helpful.
I use the data weekly to report
on our main contacts/trends
we are seeing in MS, so it
has been a great tool for me.
Dillon, Members Services at Thrive Market

Keep an Eye on New Releases

By using Idiomatic to help track customers’ initial responses to new features, you can leverage early sampling data to uncover patterns or roadblocks that are worth addressing to ensure product success.

Let’s Talk About How Idiomatic Can Work for Your Team

Get your questions answered and see Idiomatic in action with a free demo!