No Hassle Integrations
Idiomatic continuously analyzes the conversations that your team is having with your customers, whether by email, chat, phone, social media, app reviews, product reviews or surveys.
Integration takes only minutes. No need for you to pre-tag issues and no engineering is required — all you have to do is point us at your helpdesk.
Helpdesks
Surveys
Reviews
Social Media
Customer Intelligence Dashboards
We start from scratch to precisely categorize all of your feedback and accurately display it in a user-friendly interface. The multi-level organization allows you to view high-level trends and also dive into the details of any particular issue.
Fully Customizable Reports
Get customized reports with the data you want to see delivered straight to your inbox.
Whether it’s keeping an eye on certain trends, tracking the impact of bugs, or monitoring a new release, you’ll see the latest data on the issues that matter most to your team in convenient Cards.
Dedicated Account Analysts
Regular automated tools can miss the nuances in language that signal how customers actually feel, which is why we combine our machine learning technology with a member from our Insights Analysts Team for every account.
Your Insights Analyst will become an expert on your customer data and a valuable resource for your team.
Let’s Talk About How Idiomatic Can Work for Your Team
Get your questions answered and see Idiomatic in action with a free demo!