Idiomatic’s mission is to give companies a roadmap for creating frictionless customer experiences.

We started Idiomatic to solve a pain point we felt acutely at our previous companies, which was that many of the features and changes our companies prioritized did not move the needle on customer experience. Yet, in competitive industries, superior customer experience directly translates into customer loyalty and profitability. By making it easy to hear the voice-of-the-customer at scale with the data companies already have, we offer a reliable way to win by being authentically customer-driven.